​1. Company Information

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Pear is a trading name of AA Retail Shops Ltd, a company registered in England and Wales under company number 10058040. 

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2. Eligibility

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By using our Website and purchasing products, you confirm that:

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• You are at least 18 years old.

• You are legally capable of entering into a binding contract.

• All information you provide is accurate, complete, and up to date.

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3. Products and Services

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Pear sells electric vehicle (EV) chargers and related accessories. We strive to ensure that product descriptions, images, and pricing on our Website are accurate, but we do not guarantee that all information is error-free. In case of any discrepancies, please contact us before purchasing.

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Product Availability: We cannot guarantee that all products will be available at the time of your order. If an item is out of stock or unavailable, we will notify you and offer alternatives or a refund.

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4. Pricing and Payment

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All prices listed on our Website are in GBP (£) and include VAT unless stated otherwise. Prices are subject to change without notice. Once you place an order, the price at the time of purchase will apply.

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Payment Methods: We accept major credit and debit cards, PayPal, and other payment methods as listed on our checkout page. Payments are processed securely, and your financial details will not be stored on our servers.

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5. Order Process and Acceptance

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After you place an order on our Website, you will receive an acknowledgment email. This email does not constitute acceptance of your order. A contract is formed when we send you an order confirmation email.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

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• Product unavailability.

• Errors in pricing or product information.

• Suspected fraudulent activity.

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If your order is cancelled, you will be refunded in full.

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6. Delivery

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We offer delivery within the UK. Delivery charges, estimated delivery times, and methods will be displayed at checkout. While we strive to meet the estimated delivery times, we are not responsible for delays due to factors beyond our control, such as courier issues or unforeseen circumstances.

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7. Returns and Refunds

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Please refer to our Return and Refund Policy for detailed information. In summary:

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• EV chargers are not refundable unless faulty or damaged upon delivery.

• Accessories (such as cables and cable bags) can be returned within 30 days of receipt if unused and in the original packaging.

• For faulty or damaged items, please contact us immediately to arrange a repair, replacement, or refund.

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8. Warranty

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All EV chargers sold by Pear come with a 2 year warranty, starting from the date of delivery. If your product has a manufacturing defect or becomes faulty during the warranty period, please contact us to arrange repair or replacement.

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9. Use of the Website

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By using our Website, you agree to:

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• Use it for lawful purposes only.

• Not attempt to gain unauthorized access to any part of the Website or our systems.

• Not transmit viruses, malware, or harmful content.

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We reserve the right to suspend or terminate your access to the Website if we suspect any violation of these Terms.

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10. Intellectual Property

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All content on the Website, including product images, descriptions, logos, and designs, is the intellectual property of Pear (AA Retail Shops Ltd) and is protected by copyright, trademark, and other intellectual property laws. You may not copy, distribute, or use any content from the Website without our express written permission.

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11. Limitation of Liability

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To the fullest extent permitted by law, Pear (AA Retail Shops Ltd) is not liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business, arising from the use of our products or Website.

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Our total liability to you in respect of any claim arising out of or in connection with these Terms or your use of our products shall not exceed the amount you paid for the product.

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12. Governing Law

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These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms or your use of the Website or products shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Changes to Terms

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We reserve the right to modify these Terms at any time without prior notice. Any changes will be posted on this page, and the updated version will take effect immediately. It is your responsibility to review the Terms periodically.

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14. Contact Us

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If you have any questions about these Terms or your purchase, please contact us at:

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Pear (AA Retail Shops Ltd)
Email: support@pear-ev.com
Phone:020 8854 0279